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How to Access Your Recordings
How to Access Your Recordings

Viewing your recorded footage and downloading videoclips

Pavel Kuba avatar
Written by Pavel Kuba
Updated over a week ago

Please note, the following instructions are for accessing on a desktop. If you want to learn how to view recordings from your mobile app, please read more here.

Step 1: First things first, you have to activate the Cloud Recording app for your camera. To do so, click on the grayed-out could recording icon and select the Cloud Recording plan you want to subscribe to. For more information on our plans, please have a look here.

Step 2: With your app now active, you’ll see a new Cloud Recording icon under the camera preview image (see the image below for reference).

Step 3: To access your past recordings, click the Saved Clips button at the top right of the administration page. From there, you can access your stored clips, grouped by each individual camera. Here’s a breakdown of what you’ll see:

  1. An example of a clip that is being processed (this usually takes a couple of minutes, depending on the length of the clip and server load)

  2. A preview of a processed clip

  3. Download Clip button

  4. Share Clip button

Step 6: Lastly, to access your recordings from a mobile device, please have a look here.

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