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How to Perform a Factory Reset on AngelCamera One & AngelCamera One RTS

When switching users, it’s often necessary to reset the camera to factory defaults to ensure a fresh setup.

Gloriana Alfaro avatar
Written by Gloriana Alfaro
Updated over a week ago

Understanding AngelCamera One User Accounts

AngelCamera One does not have a default user account. Instead, an account is created during the first connection, using the Angelcam mobile app, where users can set their preferred username and password.

If a camera already has a user account, but the login credentials are unknown, a factory reset will likely be required to regain access.

Factory Reset Process

It is not enough to simply press the reset button—a full reset requires following specific steps to properly restore the camera. Here’s how:

  1. Power down the camera completely.

  2. Press and hold the reset button on the device.

  3. Power up the camera while still holding the reset button.

  4. Keep holding the button for about 15 seconds.

  5. Release the reset button, and allow the camera to restart.

Once this process is complete, the camera should be reset to its factory defaults, allowing the user to set up a new account using the Angelcam mobile app.

By following these steps, users can reconfigure their cameras seamlessly and continue using Angelcam’s features without disruptions.

If further assistance is needed, feel free to reach out—our support team is happy to help!

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