Services
All services come with a 100% money-back guarantee within 30 days of the first payment and a downgrade anytime, cancel anytime policy.
100% money-back guarantee within 30 days after 1st payment
How it works
You will usually get your money back in about 7 days after we process your request.
How to get money back
Just reach out to us at support@angelcam.com if you want to get your money back.
Downgrade & cancel anytime
How it works
You may downgrade or cancel any service at any time.
We will provide credit to your account - you will be able to use the credit for any future purchase anytime later.
How it proceeds
Just reach out to support@angelcam.com to proceed.
AngelBox
AngelBox comes with a 100% money-back guarantee within 30 days of receipt of shipment & a lifetime warranty after that.
100% money-back guarantee within 30 days of receipt of shipment
Our Return Policy is the same as Amazon's Return Policy.
Before the return
We would be happy if you could let us know what cameras (or NVR/DVR) you tried to connect or provide personal assistance with your current setup - don't hesitate to reach our support team.
How it works
Make sure to return the complete package (AngelBox, power source, memory card).
You will get your money back usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
How to return
Amazon purchases
To start a return on an item you ordered, go to the Online Returns Center. For more information, follow the tutorial.
Purchased made from Angelcam
Reach us via support@angelcam.com for return instructions.
AngelCamera One
AngelCamera One comes with a 100% money-back guarantee within 30 days of receipt of shipment. We offer lifetime warranty.
How it works
EU: Contact us at support@angelcam or through chat in the application. Please provide as many details about the problem as possible.
You will get your money back usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
US & globally: Our Return Policy is the same as Amazon's Return Policy. To start a return on an item you ordered, go to the Online Returns Center. For more information, follow the tutorial.
AngelCamera Two
AngelCamera One comes with a 100% money-back guarantee within 30 days of receipt of shipment. We offer lifetime warranty.
How it works
EU: Contact us at support@angelcam or through chat in the application. Please provide as many details about the problem as possible.
You will get your money back usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
US & globally: Our Return Policy is the same as Amazon's Return Policy. To start a return on an item you ordered, go to the Online Returns Center. For more information, follow the tutorial.
😇 We are here to help
Just say hello@angelcam.com or check out Angelcam Community to connect with other users sharing their own experiences and insight into various security topics.