This guide is designed for administrators who need to manage access for team members, security staff, or guests. All management happens on the User Management page.
đ Before You Start: Understanding the Basics
Before you begin inviting users or creating groups, it is crucial to understand how Angelcam organizes hardware and accounts.
Check out our Understanding Spaces & Locations guide to learn the difference between a "Space" (your account container) and a "Location" (where your cameras and sensors live).
1. Inviting a New User
To add someone to your Space:
Go to the User Management section.
Click + Add New User and enter their email address.
Optionally, set Valid until to give the user access only until a specific date and time. Leave it empty for unlimited access (see 5. Time-limited access below).
The user will receive an invitation email. They must log in (or create an account) and accept the invitation on their Space Memberships page to gain access.
2. User Roles & Global Permissions
When you invite a user, you first determine their global level of control:
Administrator: Full control over the entire Space. Admins can add/remove hardware, manage all users, and change service subscriptions.
Billing & Payments: Allows the user to view invoices and manage payment methods. However, they cannot change or cancel services; that remains an Admin-only privilege.
Regular User: Has no global power; they only see the specific Locations and cameras you manually assign to them.
3. Granular Camera Permissions
Permissions follow a logical hierarchy. A user must have the "parent" permission to access more specific features. For example, to enable Recording access, the user must first have View Live Video access.
View Live Video: The base permission required for most other camera features.
View Recording: Allows playback of cloud footage.
Arm/Disarm Location: Enables the user to change the security state (Arm/Disarm) of a specific location.
Incident Notifications: Grants alerts and temporary access to all resources in that location during an active incident.
4. Efficient Management with Groups
If you manage a large number of users, Groups are the most efficient way to handle permissions.
How it works: Create a Group (e.g., "Security Team" or "Tenants"), set the permissions for that group, and then simply add users as members.
Additive Permissions: Permissions are cumulative. If a user is in two different groups, they receive the total sum of all permissions from both. You can also grant a user extra individual permissions on top of their group settings.
Inheritance: If a user inherits a permission from a group, it cannot be removed individually. You would need to remove the user from that group to revoke that specific permission.
Note: Groups cannot be granted Administrator rights; these must be assigned to users individually.
5. Time-limited access
Do you need to give someone access for a limited time only, such as a contractor, a temporary security guard or a guest? Set an expiry date for their access, and Angelcam ends it for you automatically.
When inviting: fill in Valid until in the Add new user dialog. Leave the field empty for unlimited access.
For an existing user: the user list in User Management has a Validity column showing the expiry date, or Unlimited. Click Change below it, pick a new date and time, and click Save. Click Clear to make the access unlimited again.
What happens when access expires:
The user immediately loses access to the Space: its cameras, recordings and locations disappear from their account.
The user is not deleted. They stay in your user list, greyed out, with all their groups and permissions kept.
To restore access, click Change and set a new date, or clear it. Everything works as before, and no new invitation is needed.