Troubleshooting
Fix common issues with cameras, streams, connections, and your Angelcam account.
By Peter and 3 others4 authors21 articles
My camera seems to be offline of a suddenIf your camera appears offline, follow this checklist to identify and resolve the issue.
How to test a port-forwarded streamChoppy playback, gaps in recording or issues with port-forwarding?
Are Angelcam servers down right now?Where to find service status and how to subscribe to status notifications
503 Service Temporarily Unavailable solution
What should I do if my camera feed on Angelcam is unreliable or inconsistent?Below, we outline the common causes and actionable troubleshooting tips to stabilize the feed.
How can I troubleshoot issues with adding or viewing cameras on Angelcam?Below are detailed explanations of common issues with adding cameras or viewing them on your Angelcam account and how to fix them.
Update Cameras and Devices Using the Angelcam Connector (until February 24, 2025)We're updating our root certificate for Angelcam Connector services
How to relocate your AXIS camera(s) with Angelcam?
What to Do If You’ve Lost Your Camera Credentials (For Local Camera Administration)If you’ve lost your camera credentials, you can easily retrieve them through Angelcam.
How to change camera audio/video settings or passwordIn a case you need to change a camera settings you have to access a camera's web administration directly
How to log into IP camera administration?See how to get local IP address so you can log into your IP camera administration & configure whatever you need.
How to correct the time on your cameraIf your camera isn't showing a correct time
Enabling Low Latency StreamingHow to lower lag time to around 2 seconds for your H264 camera
What affects the delay of the video?
How to reduce the delay before live video stream starts
Recommended streaming setting, solution for "keyframe interval too high" error
Why do I see camera username and password in camera address?
What internet connection is needed?
How much data does one camera transfer per month?This should help you to get an idea about an average amount of data one camera can transfer per month
Does Angelcam stream via cellular network?
IPv6 support