Connecting your NVR/DVR to Angelcam is set up to be easy for everyone, but that doesn’t mean things always go perfectly. If you need help connecting your NVR/DVR to Angelcam, read these 5 essential things you need to keep in mind during the process.
ENSURE THE DEVICE IS COMPATIBLE
First things first, it’s important to make sure your device is compatible with Angelcam. This means that your NVR/DVR has to support h264 video encoding and RTSP streaming. In most cases, you should be able to find this info in the datasheet, product specifications, or user's manual. If it isn't mentioned anywhere, try contacting your dealer or the manufacturer’s support directly.
Once you're sure your device is compatible, you’ll need to configure a new port forwarding rule on your router. If you need help completing this process, the procedure is explained in further detail in this guide. If you don't want to or can't configure port forwarding for any reason, consider using our AngelBox or Camera Connection Assistance.
CONNECTING IP CAMERAS
When you're using an NVR with IP cameras, we recommend connecting the IP cameras to Angelcam individually, instead of the NVR. If something were to happen with the NVR, your cloud recording won't be affected in that case. If you're using a DVR, with analog cameras attached to it, connecting the DVR to Angelcam is the only option.
In most cases, you’ll need to enter the complete stream address of each channel (read more about RTSP addresses & how to find them for NVRs/DVRs). You can usually get this info from your dealer or the manufacturer of the device. Also, you can review this guide, which talks about finding a stream path, or check out the list of default addresses for many popular brands (coming soon).
ADD INDIVIDUAL CAMERAS ONE BY ONE WHEN CONNECTING THEM THROUGH AN NVR/DVR
When doing so, each channel needs to be added as a separate, new camera.