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Camera status monitoring

Stay informed when your cameras go offline or come back online

Pavel Kuba avatar
Written by Pavel Kuba
Updated over a month ago

Every camera connected to Angelcam includes a free status monitoring feature. We continuously check the connection status of your cameras, and if one goes offline, we’ll notify you, so you can act quickly and stay in control.

How It Works

We perform three types of health checks to ensure your cameras are monitored reliably:

  1. Regular checks for all cameras

    • Every camera is checked every 10–20 minutes.

    • If a camera is offline during a check, it is marked as offline.

  2. Immediate checks for cameras connected via Angelcam Connector

    • Cameras connected through AngelBox, Axis, or Angelcamera are monitored almost instantly.

    • Disconnections are detected right away, without waiting for the 10–20 minute cycle.

  3. Checks for cameras with enabled recording

    • For cameras with recording enabled, we also detect disconnections immediately.

Notifications

  • When a camera is detected as offline, we wait a few minutes before sending a notification.

    • This prevents unnecessary alerts caused by short, temporary glitches.

  • Notifications can be sent via push notification or email.

  • You can configure additional notification channels and recipients.

Angelcam uses two types of monitoring depending on your camera setup:

Port forwarding

  • You’ll receive a notification if the connection is lost for 20 minutes or more.

How to set it up

We’ve made it easier and more flexible to manage your camera status notifications using the Notifications tab in the top menu of your Angelcam dashboard.

Step-by-Step:

  1. Go to your Angelcam dashboard and click on the Notifications tab in the top menu.

  2. In the left-hand menu, select Camera Notifications.

  3. Click “Add Rule” to create a new notification rule.

  4. Choose the event type (e.g., camera goes offline or comes back online).

  5. Select the cameras you want to monitor.

  6. Choose your notification method: push notification, email, or both.

  7. Add the recipients who should be notified.

✅ Summary

With Angelcam’s updated notification system, you have more control than ever:

  • Monitor camera health in real time.

  • Customize how and where you receive alerts.

  • Ensure the right people are notified when it matters most.


😇 We are here to help

Just say hello@angelcam.com or check out Angelcam Community to connect with other users sharing their experiences and insights into various security topics.

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