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What should I do if my camera feed on Angelcam is unreliable or inconsistent?

Below, we outline the common causes and actionable troubleshooting tips to stabilize the feed.

Gloriana Alfaro avatar
Written by Gloriana Alfaro
Updated over a month ago

Causes of Unreliable Camera Feeds

  1. Camera Compatibility: Cameras not listed on Angelcam's compatibility list may require customized settings to function correctly. Incompatibility can particularly affect high bitrate configurations.

  2. Network Limitations: An inadequate network setup, such as low bandwidth or unstable connections, can be a common culprit behind unreliable feeds.

Step-by-Step Troubleshooting Guide

1. Identify the Nature of the Problem

  • Determine if the feed issue is intermittent (constantly switching between offline and online) or persistent (consistently unresponsive). Understanding this will help narrow down potential causes.

2. Adjust Camera Settings to Optimize Performance

  • Reduce Bitrate: High bitrate can overwhelm the network, especially for non-compatible cameras. Lowering the bitrate can stabilize the stream.

  • Lower Image Resolution: Reducing the resolution can minimize bandwidth usage and make the live feed more consistent.

3. Review Your Network Setup

  • Test the network capacity to ensure it can support all connected devices, including the cameras. Insufficient bandwidth can severely impact camera feed reliability.

4. Verify Camera Compatibility

  • Check Angelcam’s list of compatible cameras. For non-compatible cameras, customized settings may be required, such as reducing bitrate or adjusting other advanced parameters.

By following these steps, you can resolve most issues related to unreliable or inconsistent camera feeds.

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