Services
All services come with a 100% money-back guarantee within 30 days after 1st payment and downgrade anytime and cancel anytime policy.
100% money-back guarantee within 30 days after 1st payment
How it works
You will get your money back usually in about 7 days after we process your request.
How to get money back
Just reach us at support@angelcam.com if you want to get your money back.
Downgrade & cancel anytime
How it works
You may downgrade or cancel any service anytime
We will provide credit to your account - you will be able to use the credit for any future purchase anytime later.
How it proceeds
Just reach out to support@angelcam.com to proceed.
AngelBox
AngelBox comes with a 100% money-back guarantee within 30 days of receipt of shipment & a lifetime warranty after then.
100% money-back guarantee within 30 days of receipt of shipment
Our Return Policy is the same as Amazon's Return Policy.
Before the return
We would be more than happy if you can let us know what cameras (or NVR/DVR) you tried to connect or to provide personal assistance with your current setup - don't hesitate to reach our support team.
How it works
Make sure to return the complete package (AngelBox, power source, memory card).
You will get your money back usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
How to return
Amazon purchases
To start a return on an item you ordered go to the Online Returns Center. For more information follow the tutorial.
Purchased made from Angelcam
Reach us via support@angelcam.com for return instructions.
AngelCamera One
AngelCamera One comes with a 100% money-back guarantee within 30 days of receipt of shipment. The warranty for the AngelCamera One is 24 months for individuals and 12 months for businesses.
How it works
EU: Contact us at support@angelcam or through chat in the application. Please provide as many details about the problem as possible.
US & globally: Deliveries for the U.S. market and globally are expected to begin on Amazon in Q4. I'd like to be added to the waiting list.
😇 We are here to help
Just say hello@angelcam.com or check out Angelcam Community to connect with other users sharing their own experiences and insight into various security topics.